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May 11 2020

Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.

 

I was sitting across from a former platoon sergeant of the U.S. Marine Corps Special Forces. Now, Elmer Roman is Secretary of State of Puerto Rico. He was 40-something, wearing a rain jacket and fit, but I could see fatigue in his face. After all, he oversaw the overall response for the 6.4-magnitude earthquake that hit the island on January 7. The earthquake and subsequent aftershocks damaged almost 10 percent of building stock, cut power to two-thirds of the island, destroyed key roadways, and made more than 8,000 people homeless.

 

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